Comprehensive Terms & Conditions
Understand Your Service Agreement with Lora Electric
Explore the detailed terms and conditions that govern your service agreement with Lora Electric, ensuring transparency and clarity in all our electrical repair and installation services.
Service Agreement Terms
Scope of Services
Payment Obligations
Warranty and Limitations
Dispute Resolution
Amendments and Modifications
Payment Terms and Conditions
Payment for services rendered by Lora Electric is due immediately upon completion. Failure to remit payment within the specified 15-day period will result in an interest charge of 1.5% per month on the outstanding balance. Customers are responsible for any additional fees incurred due to returned checks or insufficient funds.
In the event of non-payment, Lora Electric reserves the right to pursue legal action to recover outstanding amounts. Customers will be liable for all collection costs, including attorney’s fees and court expenses. All payments must be made in accordance with the terms outlined in the service agreement to avoid additional charges.
Collection Costs Overview
Understanding Collection Fees
Lora Electric incurs specific costs when collecting overdue payments, which are essential to maintaining our service standards. These costs include attorney’s fees, filing charges, and other related expenses necessary to recover outstanding amounts.
Customers are responsible for all collection costs incurred by Lora Electric. This includes legal fees if we must pursue court action to recover unpaid balances. We apply a monthly service charge of 1.5% on any overdue amounts after 15 days.
In the event of legal proceedings, the customer agrees to cover all related expenses, including reasonable attorney fees and court costs. Disputes will be resolved under the laws of the state where services were provided.
Standard Warranty Coverage
Lora Electric offers a comprehensive one-year warranty on labor and parts provided. This warranty guarantees that our work and installed components are free from defects in materials and craftsmanship for 365 days from the service completion date.
Our warranty covers the replacement of defective parts or a refund for the service, provided a written notice is submitted within the warranty period. This warranty is non-transferable and excludes parts supplied by the customer or items declined for service.
Warranty Exclusions
Limitations on Liability
Our warranty does not cover damage due to weather, manufacturer defects, or normal wear and tear. Lora Electric disclaims liability for any damages arising from breach of contract, tort claims, or consequential damages.
Any unauthorized alterations or repairs void our warranty. Legal actions related to this agreement must be initiated within one year of the service date. Warranty work is performed during business hours, with additional charges for after-hours requests.
Unauthorized Alterations
Conditions for Voiding Obligations
Lora Electric’s commitment to providing reliable electrical services is contingent upon maintaining the integrity of our work. Any unauthorized alterations, additions, or repairs performed by third parties without our explicit consent will nullify our contractual obligations. This ensures that the quality and safety standards we uphold are not compromised by external modifications.
To preserve the warranty and service guarantees, it is imperative that any adjustments or repairs to our installations are conducted by Lora Electric or approved personnel. Unauthorized changes can lead to unforeseen complications, voiding our responsibility to address defects or issues under the original terms. We urge our clients to contact us directly for any service modifications to ensure compliance with our terms and conditions.
Need Clarification? Contact Us Today!
If you have any questions or require further clarification regarding our terms and conditions, please do not hesitate to reach out to us. At Lora Electric, we are committed to transparency and customer satisfaction. Our team is ready to assist you with any inquiries to ensure you fully understand the terms of your service agreement.
